30-Day Refund Policy
At Pump Shotty, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your purchase, we offer a 30-day refund policy. Please read the details below to understand how you can return an item and request a refund.
Eligibility for Refunds
To be eligible for a refund:
Timeframe: You must request a return within 30 days of receiving your order.
Condition: The item must be unused, in the same condition that you received it, and in its original packaging.
Proof of Purchase: A receipt or proof of purchase is required to process your return.
Return Process
Initiate a Return: To start a return, contact us at [Your Email Address] with your order number and the reason for the return.
Shipping the Item: Once your return is approved, you will receive instructions on where to send your item. Please note that you are responsible for the cost of return shipping.
Inspection: Once we receive your returned item, we will inspect it to ensure it meets the eligibility criteria.
Refund Process
Approval: If your return is approved, we will process your refund.
Method of Refund: The refund will be applied to your original method of payment. Please note that it may take a few days for the refund to appear in your account, depending on your payment provider.
Exchanges
If you need to exchange an item for the same product, contact us at info@pumpshotty.com. We will provide instructions on how to proceed with the exchange.
Late or Missing Refunds
If you haven’t received your refund yet:
Check Your Bank Account: Sometimes refunds take time to process.
Contact Your Bank or Credit Card Company: There may be processing delays before your refund is officially posted.
Contact Us: If you’ve done all of this and still have not received your refund, please contact us at info@pumpshotty.com
7. Contact Information
For any questions regarding our refund policy, please contact us at:
Pump shotty
info@pumpshotty.com
